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Featured
Nora Díaz
in News Center - February 15
El informe de HackerOne de 2018 detalla las motivaciones éticas de los hackers, los ingresos, los sectores más vulnerables frente a la piratería y las dificultades a la hora de denunciar los problemas.
Featured
Nora Díaz
in News Center - February 13
Un nuevo espacio en Sicur, Sicur Cyber, nos sitúa en el análisis y debate en torno a las principales materias del sector dentro de la ciberseguridad.
Featured
Nora Díaz
in News Center - February 7
Toda evolución requiere de un cambio, es por ello que debemos adaptarnos para tener cabida en un mundo cada día más innovador y avanzado tecnológicamente.
Featured
Nora Díaz
in News Center - February 6
Casi la mitad de las empresas dedicadas a sector industrial dicen haber sufrido un ataque de seguridas en el último año.
Featured
Nora Díaz
in News Center - February 1
Se espera que para el año 2020 comiencen los nuevos despliegues de esta nueva tecnología 5G
Featured
Nora Díaz
in News Center - January 29
La mejora de procesos e innovación es algo habitual en las empresas y por ello la transformación digital está acelerando estos cambios.
Featured
Nora Díaz
in News Center - January 27
2000 voluntarios formaran parte de este 'ejército' de seguridad
Featured
Nora Díaz
in News Center - January 27
Gracias al concepto omnicanal las nuevas marcas españolas no necesitan presencia física
mirka tzilivakis
in News Center - January 3
Cybersecurity: vulnerabilities and the human factor. Training and knowledge against cyber threats need to be addressed in order to protect the enterprise.
Featured
wouter hoeffnagel
in News Center - November 29, 2017
“Ik zie de term DevOps met regelmaat voorbij komen. Wat is uw mening over ITIL & DevOps? Of is het wellicht ITIL vs. DevOps?”, vraagt Wilco Veuger, ITIL Consultant bij Stichting De Opbouw, in de LinkedIn groep ITIL & ITSM tools.
Featured
wouter hoeffnagel
in News Center - November 15, 2017
Hoe communiceert uw organisatie over changes die impact hebben op meerdere teams? Dit vraagt Brenda Garza Alarcon, Change Manager bij Rackspace, in de LinkedIn groep ITIL Change Managers.
alejandro debenedet
in News Center - November 9, 2017
Blockchain can change the way we handle IT services, says Rob Akershoek, Solution Architect at Shell. In an article on LinkedIn Pulse, Akershoek explains how IT management can benefit from blockchain technology. The article was shared by Akershoek in the...
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Global Topics Highlights

alejandro debenedet
in Business & IT - September 16, 2017
That’s all folks! Said the cartoon character and, well, that is the end of this series of blogs about how to use business service design concepts in practice. The proof of the pudding is in the eating. So, reach out and start. Designing, that is; t...
alejandro debenedet
in Business & IT - September 16, 2017
    Getting your information from phase 3 Cycle three is as the Beatles suggested, all about merging the transactions and domains in a service design statement so that everyone gets the candy they asked for in the initial discussions. And if ...
alejandro debenedet
in Business & IT - September 16, 2017
Phase four: Don’t let me be misunderstood Phase four is the creation of a single, unambiguous, clearly understood Service Design Statement. No misunderstandings are allowed, no ‘interpretations’, no wiggle room. Service Design thinking...
alejandro debenedet
in Business & IT - September 16, 2017
Halfway done What we hear you cry?? Only halfway??? Well, depending on how complex the programme of work is, and how often you have to beat up the people that propose instant technology solutions, your ‘Agile’ approach might be nowhere near h...
alejandro debenedet
in Business & IT - September 16, 2017
We are all in the gutter, but some of us are looking at the stars Pepys, Wilde, Marcus Aurelius and G B Shaw. All of them great diarists (the bloggers of the written word), but where are they now? Dead, actually. So, there is no way you can prove that t...
alejandro debenedet
in Business & IT - August 29, 2017
Senior Responsible Owners are people too. Think about how often they throw themselves into their pillows weeping because no one listens to them. Or don’t; it won’t change the outcome which is that they must focus on the Policies that have dri...
Alejandro Debenedet
in Business & IT - August 29, 2017
You could have it so much better…… Sang Franz Ferdinand after reading Collaborative Business Design. Or at least they might have done if they were using IT to design their next album. They would have read that in general the BSD approach di...
alejandro debenedet
in Business & IT - August 29, 2017
Phase three: Analysis and synthesis Sang Pete Burns in 1985, just after he created the first BSD blog. Which by an amazing coincidence is as true as a presidential tweet. After the preparation, you can start in earnest about doing the real job: designing...
alejandro debenedet
in Business & IT - August 29, 2017
Using Business Service Design Well, we did say that IT professionals are from Alpha Centauri, but let’s face it, how many businesses or business services are not driven by IT, integrated with IT entirely dependent on IT and being entirely capable o...
alejandro debenedet
in Business & IT - August 28, 2017
Aligning services with the strategic programmes of the enterprise The result from a BSD session should be a design description encapsulated in the SDS which is as absolutely unambiguous. From a business point of view you must have all of the business inf...
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