A a successful work portfolio depends on how you plan, prioritize, and manage work. In the fourth article on portfolio management, Techrepublic ads another key aspect: managing change, because the...
Change Management examined closely in an article from Fred Nickols: Change management 101 .
Example of a detailed Change plan from the National Electricity Market Management Company, Australia.
The unclear relationship between change, release and project management
Do you have a clear picture of the interfaces and relationships between change, release and project management? Even after...
Jan van Bon analyses the difference between functions and processes, in the book IT Service Management, Global Best Practices, Volume I (2008). This difference explains to a high degree why so many...
Application Management, Architecture, Asset & Configuration Management, Availability Management, Capacity Management, Change & Release Management, ISM, Continuity Management, Customer satisfaction, Customer service & call center management, ISO/IEC 20000, ITIL, Financial Management (Cost Mgt), Incident management, Infrastructure management, IT service management, Maturity, People, roles and tasks, Performance management, Portfolio management, Procurement & vendor management, Project management, Risk management, problem management, Security Management, Service Level Agreements, Service Level Management, Standards, guidelines, certificates, Testing, Tools, Workflow Management
Have you ever wondered how applications and content get developed and deployed to Microsoft.com? Are you curious about what development methodologies and processes are used and how Microsoft ensures...
Slide set from Merle P. Martin (California State University) Introduction to the subject of IT Change Management
Explanation on Standard Change: how to set up, and apply standard changes.
By Hank Marquis.
A short summary of "Knowledge Management," including a description of "DIKW" and Bloom's Taxonomy of Knowledge.