ITIL exam figures dropping

ITIL Exam figures of the first half year in 2014 show a considerable loss compared to 2013, as Axelos reported recently. Europe still seems to be rather stable: a 3% drop. The real loss that affects the volume is found in North America (-11%) and in Asia (-20%). This is in line with news from Gartner, saying that US customers ask the question "What ROI do we have on ITIL investments?" As usual, this question is hard to answer: measuring organizational improvement is not a default element in ITIL projects.

Triggered by Martin Andenmatten, the IT Skeptic was one of the first to have an opinion on this fall. Read it here.

More news on how the most popular frameworks are doing, based on Google statistics: check the ITIL Blog.


Trends on some frameworks, based on Google statistics.

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SUSHANT DAS (24/02/2015)

It will be interesting to see what Gartner has reported and it will be more interesting to see what KPMG or McKinsey has to comment on this.

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