Frameworks
  • ISO/IEC 15504 series (SPICE) The ISO/IEC 15504 standard for Information technology, also known as SPICE (Software Process Improvement and Capability Determination) describes a generic framework for...
  • ISO/IEC 20000-1:2011 is a service management system (SMS) standard, which specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve...
  • Information technology — Security techniques — Guidelines for information and communications technology disaster recovery services Type Standard Owner ISO/IEC 24762:2008 is owned by the International...
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  • ISO/IEC 27000 series: Information technology — Security techniques — ISO / IEC 27000 are a series of information security standards developed and published by ISO and IEC; these standards provide a...
  • ISO/IEC 27031:2011 — Information technology — Security techniques — Guidelines for information and communication technology readiness for business continuity Type Standard Owner ISO/IEC 27031:2011 is...
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  • ISO/IEC 38500:2008 Corporate governance of information technology. ISO/IEC 38500:2008 provides guiding principles for directors of organizations (including owners, board members, directors, partners...
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  • ISO/IEC/IEEE CD 29119 Software and systems engineering — Software testing (standard under development) Type Standard (under development) Owner ISO/IEC/IEEE CD 29119 is owned by the International...
  • ISPL offers a new independent European standard for IT Procurement Management. ISPL - Information Services Procurement Library - is a best practice library for the management of acquisition processes...
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  • International Software Testing Qualifications Board (ISTQB®); a certification scheme. The ISTQB certifies software testers worldwide, through a scheme that relies on a Body of Knowledge (Syllabi and...
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  • The Innovation Value Institute (IVI) is a dedicated, not-for-profit research organization representing a collaboration between business and academia. It is funded by the National University of...
  • The model-based approach which is used worldwide by IBM. The IT Process Model ITPM is based on ISMA (Information Systems Management Architecture, documented in 1979 by IBMs Von Schaik). ISMA was one...
    ZZZ-Others
  • The IT Service Capability Maturity Model (IT Service CMM) is a maturity model aimed at organizations that provide IT services. Its purpose is twofold: to assess the current maturity of IT service...
    CMMI
  • IT4IT™ - Managing the Business of IT The Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model for managing the business of IT....
  • ITIL focuses on aligning IT services with the needs of the business. ITIL is the de-facto and leading framework for IT Service Management in the world with by far the highest number of certifications...
  • The Just-In-Time (JIT) manufacturing system is a planning system for manufacturing processes that helps in achieving high-volume production using the minimal inventories. The system eliminates the...
    TQM
  • From the moment Richard Nolan introduced his ‘staged model’ for the application of IT in organizations in 1973, many people have used stepwise improvement models. These models were quickly recognized...
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  • Lean (not an acronym but a business model). Lean is a business model and collection of methods that aim to achieve customer value through helping to eliminate waste while delivering quality products...
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  • Compiled by: Vincent Blijleven Title Lean IT Partnering The Basics Lean, as a philosophy, has been around for quite some time, predominantly in the manufacturing domain. Since the 1990s Lean...
  • A useful reference model to which various other approaches to Systems Management can be related. The Management of Internal Information flow (MIP) model provides a useful reference model to which...
    ZZZ-Others
  • Microsoft Operations Framework (MOF) is Microsoft's structured approach to help customers to achieve operational excellence on the Microsoft platform. MOF delivers a collection of best practices,...
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