An innovative IT Service Management framework for developing and improving IT Systems Management organisations, based on object orientation.
BiOOlogic reduces the complexity of systems management problems by approaching them from different viewpoints. As well as the usual process views of activities, for example, the objects to be managed are also modelled. The modelling techniques, development processes and the tool functionality required to do this are provided. BiOOlogic supports the development of a plan for ICT organizations and the process of change.
A description of the architectural style BiOOlogic can be found in the 'Guide to IT Service Management Volume I'.