Atul Kherde has 18 years of experience in the IT industry in various capacities right from a rookie developer to the current Practice Head (ITSM). He has a deep understanding of the organizations-as-organisms principle and has put it into practice in designing processes. His constant 'out of the box' thinking drives him to seek innovative solutions outside the mundane. Nowadays, he looks at every problem through a Service Management perspective.
He has a Master's Degree in Computer Science and a Bachelor's in Law. He is an accredited trainer for the highest courses in the ITIL pyramid. In the manager's course (v2) he begins with a basic challenge to participants: "You don't know how to read, write, talk or even listen." Participants get the entire duration of the course to disprove this statement..! He has done consulting assignments and trained people at all levels from more than a dozen countries across four continents.
He has developed a course in "Solutions thinking" called Art of Consulting, where he teaches practical THINKING skills in ITSM solutioning domain. Currently, he is also designing an MBA (ITSM) along with an eMBA offering for a global audience.
At home, he is chief tormentor of neighbors, by virtue of the aromas of mouth-watering Indian dishes he cooks once a week...
To reach him, kindly decipher: atul ATT kherde DOTT com.