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As an expert leader in the field of ITSM, ITIL and Service Level Management, Ami Nahari has assessed and implemented SLM processes for Fortune 100 companies. Within his impressive 15 years of experience, he brings first-rate project management skills, creative approach, and proven leadership.

PMI and ITIL v3 Expert certified, Ami has written articles and spoken about the methodology he developed relating to IT Service Performance Measurements and Service Level Manager responsibilities.

Ami is an international professional who delves 100% into any area of interest, such as his role as a lecturer on the history of Jews on the Lower East Side of New York. Ami has lived in Israel, Toronto, Ireland, and San Francisco and currently resides in New York City.