Next to the vendor related products we see many other IT Training products. Some are not very technical related yet have more to do with the management side of IT. Others have specifically to do with Security, testing and models to work in a more efficient way.
The management side of IT has become more important since the nineties, when Organizations realized it was becoming more and more important to organize IT in a better way, in a more efficient way and in a less costly way. Also to take care for higher quality processes, related to IT and to have a much closer relation between the Business and IT.
Products like ITIL, COBIT, TOGAF, Agile and Scrum were developed in the nineties and in the first decade of 2000. Testing of Software has become more important to avoid failure of projects where software is developed. The most well-known organization for the testing certification is ISTQB. Existing standards for Project Management, like IPMA, PMBOK and PRINCE2® are also included as they are part of the portfolio of many training providers for IT and in a way, related to the increasing interest in how to improve IT processes. Relatively new products like Agile, TOGAF and Scrum and new training programs for Cloud Computing are included, however - it is more difficult to tell what rules and regulations they have as most of them do not have one governing body. In these cases it is more difficult to tell what quality they have and what relation there is with other products.
For certain topics, like Security, Service management and Project management, the International Standard Organization (ISO) did introduce new standards, like ISO 20000 (Service Management), ISO 27000 (Security), ISO 31000 (Risk Management) and ISO 38500 (Project management). Some certification Institutes did develop a certification program, based on these standards and Training Providers are able to be accredited for these programs and organize the training. Training Providers however are not obliged to use these programs and are able to make their own training program, based on the standards. In general one can say, it is preferred to focus at independent certification. For the standards that are owned by different organizations, like Axelos and ISACA, there is a license system and some strong rules about using the Intellectual Property Rights.
It may be confusing that there are so many different rules for using the standards. For consumers of IT Training products, the most important selection issues are the quality of the training, the price and the way one can use it in an Organization’s training model or an individual’s personal training program.
We will now first go to the standards that are owned by one organization and because of this the rules for accreditation of Training Providers, the do’s and don’ts are easy to find and not too complicated.
The next column will deal with trainings provided by Axelos, PMI, IPMA, ISACA, OpenGroup, ISTQB, IREB, IASSC, and Lean/Agile/Scrum. We will start with Axelos.