Columnists
  • aaleroos's picture
    Helsinki, Finland
    Aale Roos is a member of the EXIN Professional Group. He is a statistician who switched first to IT service business management and from there to IT...
  • grummitt's picture
    Taunton / Somerset, United Kingdom
    Adam Grummitt has over twenty years’ experience in performance management and capacity planning, specializing in application trials, performance...
  • adampoppleton's picture
    Southampton, United Kingdom
    Adam is an experienced, well respected service management consultant with a passion for delivering best practice in public and private sector...
  • debenedet's picture
    The Hague (NL), Netherlands
  • amichai's picture
    New York, United States
    As an expert leader in the field of ITSM, ITIL and Service Level Management, Ami Nahari has assessed and implemented SLM processes for Fortune 100...
  • avalle's picture
    Barcelona, Spain
    Managing Director at G2, Gobierno y Gestión de TI (http://www.gedos.es/). He has a cumulative experience in IT of more than 20 years, and during the...
  • atulkherde's picture
    Pune Area, India
    Atul Kherde has 18 years of experience in the IT industry in various capacities right from a rookie developer to the current Practice Head (ITSM). He...
  • BWhitehead's picture
    London, UK, United Kingdom
    Benjamin Whitehead: A Senior Service Delivery Manager and ITIL Expert with over 10 years’ experience in the IT industry. Accountable for the...
  • BobAiello's picture
    New York, NY, United States
    Bob Aiello is the Editor-in-Chief for CM Crossroads and author of Configuration Management Best Practices: Practical Methods that Work in the Real...
  • caraujo's picture
    Newport Beach, CA, United States
    Charles Araujo is the founder and CEO of The IT Transformation Institute and author of the book The Quantum Age of IT: Why Everything You Know About...
  • csevcik's picture
    Geneva, Switzerland
    Craig Sevcik is an Information Technology professional with over 18 years of experience. He is a certified IT Service Management ITIL Red Badge...
  • David Clifford's picture
    Lancashire, United Kingdom
    David Clifford is recognized as an international authority on ISO/IEC 20000, the IT Service Management standard. He has consulted, lectured and...
  • David Mainville's picture
    Toronto, Canada
    David was the principal architect of Consulting-Portal’s IT Service Management methodology and ITSM services. As CEO David remains very “hands on”...
  • dennis.w.hung@gmail.com's picture
    Geogia, United States
    Dennis Hung is a business consultant specializing in mobile technology and IoT. He has spent most of his career consulting for businesses in North...
  • Derek_Lonsdale's picture
    Cambridge, MA, United States
    Derek Lonsdale works for PA Consulting in their Boston office and is a highly experienced management consultant with more than fifteen years in the...
  • ferrao's picture
    Lisboa, Portugal
    Francisco is an independent consultant and trainer and a university teacher in various posgraduate courses and an MBA. He is also a technical writer...
  • geoffharmer's picture
    Reading, United Kingdom
    Geoff Harmer, PhD is an independent consultant specialising in IT governance and best practices for IT service management based on COBIT, ITIL, ISO/...
  • Glen Notman's picture
    Toronto, Canada
    Glen is a seasoned management consultant with more than 20 years in Business Solutions and Process Integration. Glen started his career as a business...
  • HenryGale's picture
    Bucks, United Kingdom
    Helen Morris, owner of Henry Gale Associates Ltd and co-founder of Helix SMS Ltd, specialises in ITSM and Best Practice implementation in global...
  • sm101's picture
    Stateline, United States
    Born in London England, Ian is a motivational sought-after speaker and consultant, with more than 35 years as an IT professional. Friends,...